KAWARAU JET ROTORUA LIMITED trading as Katoa Lake Rotorua operates from the lake front of Rotorua.
The operating hours are from 08:30am – 5:00pm, Monday to Sunday.
When booking experiences or purchasing gift vouchers online, the name that will appear on your statement will be KAWARAU JET ROTORUA LTD.
Gift vouchers are delivered through email together with a confirmation email after online payment is received, typically within a few minutes after completing online checkout.
Our legal business name is KAWARAU JET ROTORUA LIMITED with NZBN 9429035356875.
We are committed to respecting relationship with local Iwi, businesses and all the visitors to the Lake front that we interact with.
We have the right to reserve entry.
Rates are correct at time of booking but may be subject to change without notice.
Rates are rounded to the nearest whole number.
Dates without rates are not able to be booked or are sold out.
For scheduled cruises: Cancellations by the client with less than 24hours notice will incur the full charge.
To cancel a cruise, clients are to contact Katoa Lake Rotorua by phone and follow-up with an email.
Please note, if you do not show for your booking, or you arrive too late for your scheduled booking the full charge will apply. If your booking was secured with credit card details held in our payment vault, the full cost of the booking will be charged to this credit chard.
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You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us.
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